For veterinary clinics & animal hospitals · be the clinic that was there when it mattered

Worried Pet Owners
Find the Clinic That Answers.

When a pet owner calls after hours and gets voicemail, they don't wait — they call the next clinic on the list. AnswerCare answers, helps them understand what to do, and books the appointment. That's the clinic they come back to for the life of that pet.

Try the live demo

+1 (754) 227-6342

Book a revenue audit →Start a performance pilot

< 2 sec

pickup time

24/7/365

always on

Grow plan

$900/mo

$1,000+

avg annual value/family

CALLS ANSWERCARE HANDLES FOR VET CLINICS

New client — wellness or sick visit

$1,000–1,500+ annual spend per family

HIGH VALUE

After-hours urgent / sick pet

Triaged → emergency redirect or earliest slot

HIGH VALUE

Prescription refill / status check

Logged for team follow-up next business day

Wellness plan / membership inquiry

Explained and enrollment booked

Reschedule / cancellation

Rescheduled, slot recovered

Recommended plan: Grow ($900/mo) — 24/7, PMS integration, quarterly optimization

The moment that defines the relationship

It's Sunday morning.
A dog started limping badly overnight.

The owner isn't sure if this is an emergency or something that can wait until Monday. They call your clinic hoping someone will tell them what to do. Voicemail. They call the next clinic — and that clinic answers, reassures them it can wait, and books Monday morning at 9 AM.

“You didn't need to see the dog Sunday. You just needed to answer.”

Being the clinic that helped in that moment — even just by answering, triaging, and booking — is what builds a client relationship worth $1,000+ per year for the life of that pet.

$1k+

average annual veterinary spend per pet-owning household across wellness and sick visits

Most

new pet-owner callers who reach voicemail book with the first clinic that helps them instead

Years

a single answered call can win — pet owners stay loyal to the clinic that was there first

new client calls should reach your voicemail — the relationship starts with that first answer

Your numbers

What are missed calls costing your practice each month?

Your numbers

What are unanswered calls costing you?

Drag the sliders. We do the math.

Calls that go unanswered per day

Overflow, after-hours, or when your team is on another line.

≈ 154 unanswered calls / month

Average annual value per client family

Typical annual spend per household across all pets.

$1,000

Close rate on answered calls

Of callers who reach a person, how many convert?

60%

New pet-owner callers convert at 55–65% when a live voice answers on the first call.

Net upside / month

$91,500

102.7× ROI

Recoverable bookings / mo92

Revenue back in pocket$92,400

AnswerCare Grow plan– $900

Net upside$91,500

Start a performance pilot →See your revenue number

MATH: 154 × 60% × $1,000 − $900 = $91,500 · Illustrative — adjust to your real numbers. We'll verify them live.

How it works

Revenue audit — 15 min

We look at your call volume, evening and weekend patterns, average client lifetime value, and your missed-inquiry backlog. You see exactly how many client families your voicemail is giving to competitors.

Triage script + go live

Emergency protocol, new-client intake, wellness booking, and after-hours coverage — all configured to your exact criteria. We test edge cases before going live so the triage handles every scenario correctly.

Every call builds the relationship

New client families booked, after-hours worries handled, and missed inquiries recovered — all attributed. Continue on a plan or stay on performance.

No retainer. No risk.

Give us your list of missed inquiries.
We'll recover the client families you didn't know you lost.

We re-contact pet owners who called, hit voicemail, and went elsewhere. Some will still be looking for a new vet — we find them, re-qualify them, and book the appointment. You pay only for clients booked.

Start a performance pilot →

“Our front desk is slammed during clinic hours and completely offline after 6 PM. New client families were calling evenings and weekends, hitting voicemail, and finding another vet. AnswerCare fixed that — nine new client families in the first month, most of them evening calls we would have lost.”

Dr. Amanda C., DVM

Owner · Pinebrook Animal Hospital · Denver, CO

FAQ

Questions veterinary practices ask.

What happens when someone calls about a possible pet emergency?+

The agent follows your exact emergency triage script. If the symptoms match your defined emergency criteria, the caller is directed to your after-hours emergency line or the nearest 24-hour emergency vet per your instructions. For urgent-but-not-emergency calls, the agent books the earliest available slot. You control exactly where the line is drawn.

Can it answer questions about vaccines, dental cleanings, or specific services?+

Yes — we build a Q&A script from your actual service menu. The agent can describe your wellness plans, vaccine schedules, and common procedures at a general level, then route to booking. It won't give medical advice or make clinical recommendations — that stays with your DVMs.

Does it integrate with Avimark, Cornerstone, or eVetPractice?+

We integrate with Google Calendar, Avimark, Cornerstone, eVetPractice, Vetter, and most veterinary PMS platforms. We confirm your stack and test the connection during onboarding before anything goes live.

How is client and patient data handled on calls?+

All call data is encrypted in transit and at rest. We can share our security documentation during onboarding. If your clinic has specific data-handling requirements, please review them with counsel before onboarding.

Will pet owners know they're not speaking with my front desk?+

Most won't. The agent introduces itself as your clinic's booking line — using whatever language you approve. We show you the full script before going live. Our goal is for every caller to feel like they reached a helpful, knowledgeable extension of your team.

Be the clinic that was there when it mattered.

Book a revenue audit. We'll show you how many client families your voicemail sent to another practice.