For dental & medical practices · every new patient captured, every appointment booked

Missed New-Patient Recovery
for Dental & Medical.

Every missed new-patient call is thousands in lifetime value handed to the practice down the street. AnswerCare answers overflow and after-hours, books new patients straight into your scheduler, and never lets a first-time caller hit voicemail.

Try the live demo

+1 (754) 227-6342

Book a revenue audit →Start a performance pilot

< 2 sec

pickup time

24/7/365

always on

Grow plan

$900/mo

$3,500+

avg new-patient LTV

CALLS ANSWERCARE HANDLES FOR PRACTICES

New-patient appointment request

$3,500–15,000+ lifetime value

HIGH VALUE

After-hours urgent care inquiry

Triaged + scheduled or redirected

HIGH VALUE

Recall / reactivation appointment

Booked into scheduler directly

Insurance & coverage questions

Answered from script, logged

Reschedule / cancellation

Rescheduled, slot recovered

Recommended plan: Grow ($900/mo) — 24/7, scheduler integration, quarterly optimization

The scenario

It's 1:15 PM.
Your front desk is checking in three patients.

A new patient calls — they were referred by an existing patient and are ready to book today. Four rings. Voicemail. They hang up and call the next dentist on Google.

“You just lost a patient relationship worth $8,000 over their lifetime.”

With AnswerCare: the call is answered in under 2 seconds. The new patient is welcomed, insurance is collected, and an appointment is booked into your scheduler — without your front desk touching the phone.

$8k+

industry-cited average lifetime value of a dental patient — varies by practice

Most

new-patient callers who hit voicemail don't call back — they call the next practice

1st

practice to answer usually books the new patient — speed wins

new patients should ever reach your voicemail

Your numbers

What are missed new-patient calls costing your practice?

Your numbers

What are unanswered calls costing you?

Drag the sliders. We do the math.

Calls that go unanswered per day

Overflow, after-hours, or when your team is on another line.

≈ 154 unanswered calls / month

Average value of a booked job / client / patient

Typical revenue per booked appointment or job.

$750

Close rate on answered calls

Of callers who reach a person, how many convert?

30%

Industry median for home services is 28–34%.

Net upside / month

$33,750

38.5× ROI

Recoverable bookings / mo46

Revenue back in pocket$34,650

AnswerCare Grow plan– $900

Net upside$33,750

Start a performance pilot →See your revenue number

MATH: 154 × 30% × $750 − $900 = $33,750 · Illustrative — adjust to your real numbers. We'll verify them live.

How it works

Revenue audit — 15 min

We review your call volume, peak-hour overflow, average new-patient value, and any existing list of unanswered inquiries. You see exactly what's leaking.

Go live + integrate

New-patient script, recall booking, after-hours urgent care triage — all configured for your practice and connected to your scheduler. Live same day.

Prove it

New patients booked, slots filled, and unanswered inquiries recovered — all attributed. Continue on a plan or stay on performance.

No retainer. No risk.

Give us your list of unanswered inquiries.
We'll turn them into booked appointments.

We re-contact your missed or lost inquiries, re-qualify the interested ones, and book them into your scheduler. You pay only for appointments booked — or a flat fee per new patient recovered. No retainer until you've seen results.

Start a performance pilot →

[REAL TESTIMONIAL NEEDED — dental or medical practice manager]

[Name, Title · Practice Name · Location]

FAQ

Questions practice managers ask.

Will my patients know they're not speaking with the front desk?+

Most don't — and you control the introduction. The voice introduces itself as a service from your practice and handles the call the way your front desk would. We show you the exact script before anything goes live. The goal is for every patient to feel acknowledged and scheduled immediately — not put on hold or redirected to voicemail.

Does this integrate with our practice management software?+

We integrate with Google Calendar, Outlook, and most scheduling systems. For Dentrix, Eaglesoft, Open Dental, Kareo, Athenahealth, and similar platforms, we connect via calendar sync or direct integration. We confirm your stack and test the connection during onboarding before going live.

How is patient data handled? [LEGAL REVIEW NEEDED]+

All call data is encrypted in transit and at rest. We maintain a privacy-forward posture and can share our security documentation during onboarding. Note: if your practice has specific HIPAA compliance requirements, please discuss these with legal counsel before onboarding — we do not make specific HIPAA compliance claims without legal review per your organization's needs.

How do you calculate new-patient lifetime value?+

A new dental patient's lifetime value ranges from $3,500–$15,000+ depending on treatment mix (routine care, ortho, cosmetic). A single missed new-patient call isn't just the first appointment — it's the full relationship. We build this into the ROI calculation during your revenue audit.

Does this replace my front desk team?+

No. AnswerCare handles overflow and after-hours — the calls your team can't get to during a busy check-in hour, at lunch, or after close. Your front desk stays in charge of patient relationships, treatment coordination, and in-person experience. We make sure no new patient ever hits voicemail.

The practice that answers first books the patient.

Book a revenue audit. We'll show you what unanswered calls are costing your practice in lifetime patient value.